Probably not. A "Blue Screen of Death" (BSOD) is just Windows protecting itself to prevent damage.
Have you installed any new hardware (RAM, USB devices)? Try removing them and restarting.
If that doesn't work, don't keep restarting it. You could corrupt your user data. Bring it in for a check-up.
Bad graphics or chipset drivers can cause the system to crash. We use professional tools to strip out corrupt drivers.
If your hard drive has "bad sectors", Windows can't read the files it needs to run, causing a crash.
Deep-rootkit viruses can damage system files. We scan and clean the infection and repair the Windows image.
If your memory sticks are failing, the computer will crash randomly. We test memory modules stress-test them.
We read the "Wait Chain" and "Minidump" files to see exactly what caused the crash.
We run your PC at 100% load to trigger the crash and confirm which part is failing.
We replace the bad driver or part, and verify it with a 24-hour stability test.
We don't just fix computers; we solve problems. Fast, reliable, and local.
We know you need your device back fast. Most software issues and screen replacements are completed within 24 hours.
If we can't fix your problem, you don't pay a penny. We believe in honest, transparent pricing with no hidden costs.
Based in Chineham, we are your local neighbors. No call centers, just friendly, expert advice from real technicians.
Can't make it to us? We offer home and office visits across Basingstoke to fix your WiFi, printer, or PC issues on-site.
With over 15 years of experience, our team is Microsoft and Apple certified to handle any hardware or software challenge.
"The best computer repair service in Basingstoke! Fixed my slow laptop in one day. Highly recommended!"
We provide computer diagnostic support across Basingstoke and nearby areas.
Usually not. Most Blue Screens are software glitches or hardware faults that don't affect the hard drive itself. Even if we need to reinstall Windows, we back up your data first.
It implies a persistent issue. It's likely a specific driver that loads every time you turn it on, or a piece of hardware (like RAM) that fails when it gets hot or full.
Yes! That sad face IS the Blue Screen of Death. The error code below it (like CRITICAL_PROCESS_DIED) gives us the clue we need to fix it.
