The screen says "Don't turn off your computer", but it's been 5 hours. What do you do?
If it has been stuck on the exact same percentage for more than 4 hours, it has crashed.
You can hold the power button for 10 seconds to force it off.
Warning: Ideally,
bring it to us first so we can back up your data, just in case Windows doesn't start again.
Windows tries to update, fails, restarts, undoes changes, restarts, and tries again. An endless cycle.
The "SoftwareDistribution" folder is corrupt, preventing new updates from downloading or installing.
A new Windows Update is incompatible with your old printer or audio driver, causing a crash.
We bypass the problematic update to get into the system and access your files.
We purge the corrupt update files and manually install the correct patches.
We restart the computer multiple times to ensure the freezing requires no further attention.
We don't just fix computers; we solve problems. Fast, reliable, and local.
We know you need your device back fast. Most software issues and screen replacements are completed within 24 hours.
If we can't fix your problem, you don't pay a penny. We believe in honest, transparent pricing with no hidden costs.
Based in Chineham, we are your local neighbors. No call centers, just friendly, expert advice from real technicians.
Can't make it to us? We offer home and office visits across Basingstoke to fix your WiFi, printer, or PC issues on-site.
With over 15 years of experience, our team is Microsoft and Apple certified to handle any hardware or software challenge.
"The best computer repair service in Basingstoke! Fixed my slow laptop in one day. Highly recommended!"
We provide computer support across Basingstoke and nearby areas.
Usually not. We can fix the Windows update components without touching your personal documents (photos, Word files, etc.).
Most update loops can be fixed same-day. If the system is badly corrupted, we might need overnight to reinstall Windows while keeping your data.
Technically yes, but we don't recommend it for security reasons. We can, however, pause updates for a month or set it to not auto-restart.
