Trusted Basingstoke Experts | 🕐 Same-Day Repair Slots Available | 💰 No Fix No Fee | 📞 +44 808 303 0573
🚫 NO PICTURE? WE FIX IT.

Lights On But No Screen?

Fans spinning, power light on, but the screen is dead? This is called a "No POST" error. We diagnose motherboard, RAM, and BIOS faults in Basingstoke.

Free Diagnosis   No Fix No Fee   Component Level Repair

5-Star Rated
Fast Turnaround

Start Your Repair

Is My Computer Dead?

Probably not. It just hasn't passed its "Self Test" (POST).

💡 Quick DIY Test:

  1. Shine a torch: Hold a torch close to the screen while it's on. Can you see a faint image? If yes, it's a backlight issue (cheap fix).
  2. External Monitor: Plug it into a TV or monitor via HDMI. If the picture appears there, your screen is broken. If no picture there either, it's a motherboard issue.
  3. Hard Reset: Unplug power, remove battery (if possible), hold power button for 30s. Plug back in.

Still nothing? Bring it to us. We have the tools to find out why.

Common Causes of "Black Screen"

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RAM Failure

Memory sticks can fail or become unseated. If the computer can't access its memory, it can't start the video display.

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BIOS Corruption

A failed Windows update can corrupt the BIOS chip. We use a hardware programmer to flash a clean version directly to the chip.

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Graphics (GPU) Failure

Common in gaming laptops. The graphics chip may have overheated. We can sometimes reflow or repair the power rails to it.

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Screen Cable

The ribbon cable connecting the motherboard to the screen can pinch or break inside the hinge.

Our Diagnostics Process

1

Board Diagnosis

We strip the machine down and use diagnostics cards to read the error codes from the motherboard to see where it's getting stuck.

2

Component Swap

We test with known-good RAM, power supplies, and screens to rule out simple part failures.

3

The Fix

Whether it's a £40 RAM stick or a £120 board repair, we let you know the price before we do anything.

Why Choose Us

Basingstoke's #1 Repair Experts

We don't just fix computers; we solve problems. Fast, reliable, and local.

Same-Day Service

We know you need your device back fast. Most software issues and screen replacements are completed within 24 hours.

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No Fix, No Fee

If we can't fix your problem, you don't pay a penny. We believe in honest, transparent pricing with no hidden costs.

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Local Experts

Based in Chineham, we are your local neighbors. No call centers, just friendly, expert advice from real technicians.

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We Come To You

Can't make it to us? We offer home and office visits across Basingstoke to fix your WiFi, printer, or PC issues on-site.

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Certified Engineers

With over 15 years of experience, our team is Microsoft and Apple certified to handle any hardware or software challenge.

Trusted by Locals

"The best computer repair service in Basingstoke! Fixed my slow laptop in one day. Highly recommended!"

★★★★★ 500+ Reviews

Areas We Help Customers In

We provide computer diagnostic support across Basingstoke and nearby areas, offering both home and office service where required.

  • 📍 Basingstoke Central
  • 📍 Chineham
  • 📍 Old Basing
  • 📍 Hatch Warren
  • 📍 Kempshott
  • 📍 Lychpit
  • 📍 Brighton Hill
  • 📍 QMC / Hospital Area
View All Service Areas

Frequently Asked Questions

The easiest way to tell is to plug in an external monitor. If you get a picture on the TV/Monitor, your laptop screen is broken. If you get no signal there either, it's a computer/motherboard fault.

Yes. 99% of the time, this issue is related to the motherboard or power. Your hard drive/SSD is a separate component and is usually completely fine.

We usually do the diagnostics within 24 hours (or same-day). If it's a RAM or simple BIOS fix, it's done there and then. Board repairs can take 2-3 days.

Bring It Back To Life

We specialize in "dead" computers. Book a free diagnostic today.

📞 Call +44 808 303 0573 💬 Message on WhatsApp
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