Seeing a prohibitory sign (🚫) or a spinning globe? It means your Mac can't find its operating system.
Sometimes this is just a corrupted update. But often, it's a sign that your hard drive is failing. If you hear clicking noises, turn it off immediately and bring it to us.
Wiping the Mac completely clean, like it just came out of the box. Perfect if you are selling it or giving it away.
Updating you to the latest compatible macOS (Ventura, Sonoma, etc.) while keeping all your files and apps intact.
Locked out of your Mac? We can reset your admin password without deleting your data.
We first check if your hard drive is healthy. If it's failing, reinstalling Windows won't help.
If requested, we copy your Documents, Photos, and Desktop to our secure server.
We install a clean version of macOS, run all updates, and restore your data.
We don't just fix computers; we solve problems. Fast, reliable, and local.
We know you need your device back fast. Most software issues and screen replacements are completed within 24 hours.
If we can't fix your problem, you don't pay a penny. We believe in honest, transparent pricing with no hidden costs.
Based in Chineham, we are your local neighbors. No call centers, just friendly, expert advice from real technicians.
Can't make it to us? We offer home and office visits across Basingstoke to fix your WiFi, printer, or PC issues on-site.
With over 15 years of experience, our team is Microsoft and Apple certified to handle any hardware or software challenge.
"The best computer repair service in Basingstoke! Fixed my slow laptop in one day. Highly recommended!"
We provide computer support across Basingstoke and nearby areas.
A standard reinstall service is £60. If data backup is required (over 50GB), it may be slightly more. We always quote first.
Yes. If you rely on 32-bit apps that don't work on Catalina or later, we can install High Sierra or Mojave for you.
Without data backup, about 1-2 hours. With data backup and restore, it's usually a same-day or next-day service.
